OUR POLICIES

Who we are

Suggested text: Our website address is: https://bhartifoods.co.in.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

TERMS, CONDITIONS & PRIVACY

By making a purchase or accessing the Website of Bharti Foods (“Seller”), you agree to the following Terms and Conditions. It is your own responsibility to ensure that you are fully aware of all of these Terms and Conditions when making a purchase on www.bhartifoods.co.in (“Website”).

TERMS OF USE

Please read the following terms and conditions very carefully as your use of Bharti Foods website www.bhartifoods.co.in and services offered by Bharti Foods are subject to your acceptance of and compliance with the following terms and conditions.

By browsing, accessing, subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. In these terms, references to “Website” shall mean the Bharti Foods website, ‘you’, ‘user’ shall mean the end user accessing the Website, its contents and using the services offered through Bharti Foods, ‘Service Providers’ mean independent third-party service providers, and ‘we’, ‘us’ and ‘our’ shall mean Bharti Foods and its affiliates.

Bharti Foods reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these terms, Bharti Foods grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the website and services offered by Bharti Foods

USER ACCOUNT AND REGISTRATION TERMS

Registering at Bharti Foods is free service and you will receive a username and password upon completing the website’s registration process or completing a transaction. You are responsible for maintaining the confidentiality of the username and password, and are fully responsible for all activities that occur under your account.

You agree to:

(a) Immediately notify Bharti Foods of any unauthorized use of your account or any other breach of security, and

(b) Ensure that you exit from your account at the end of each session. Bharti Foods cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Bharti Foods has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, Bharti Foods has the right to indefinitely suspend or terminate or block access of your membership with Bharti Foods and refuse to provide you with access to the website.

If you are a non-registered user, you agree that upon reviewing the order at the website a user account will be auto created for you and the access to the same will be communicated to your email address provided.

COMMUNICATIONS

When you use the website or send emails or other data, information or communication to Bharti Foods, you agree and understand that you are communicating with Bharti Foods through electronic records and you consent to receive communications via electronic records from Bharti Foods periodically, as and when required. Bharti Foods may communicate with you by email, SMS, telephone or by such other mode of communication, electronic or otherwise. Your use of the website entitles you to receive periodic communication regarding Bharti Foods services through email, SMS, telephone or by such other mode of communication, electronic or otherwise. If you wish to not receive periodic informational communication from Bharti Foods you can unsubscribe to the communication through your account settings.

ACCEPTANCE OF PRIVACY POLICY

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Bharti Foods in respect of the website. The user further consents that the terms and contents of such a Privacy Policy are acceptable to him.

USER CONDUCT & RULES

1. You agree and undertake to use the website strictly abiding by the following principles:
   
   You will not upload, publish, host, transmit, display, modify, update or share any information that, in the sole discretion ofBharti Foods.
   Is grossly racial, harmful, sexual, harassing, defamatory, obscene, pornographic or otherwise unlawful in any manner whatsoever
   Involves an illegal or unauthorized use of copyrighted work
   Is not belonging to you or to which you have no rights
   Refers to any website or URL that contains material that is inappropriate for Bharti Foods
   Contains software viruses, computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource

2. You will not promote or try to gain unauthorized access or exceed the scope of authorized access toBharti Foods and its connected network

3. You will not interfere with another user’s use of the Bharti Foods Website

4. You will not violate any law currently in force in India or outside

5. You will not attempt or otherwise impersonate another person during the use of Bharti Foods website

6. You will not engage in or forward chain letters, surveys, contests, pyramid schemes with any association to Bharti Foods

7. You will not use any automatic device, program, or methodology including but not limited to “deep- link”, “page-scrape”, “robot”, “spider” or other such means, or any similar manual process, to access, acquire or copy any portion of the Bharti Foods website or any content within

8. You will not attempt to gain unauthorized access to any portion or feature of Bharti Foods website, or any other systems or networks connected to Bharti Foods Website

9. You will not use the website or any content for any purpose that is unlawful or prohibited by these Terms of Use

10. You will not violate any of the terms and conditions of this agreement or any other terms and conditions contained elsewhere within Bharti Foods

11. You will indemnify, defend and hold harmless Bharti Foods and its owner, licensee, affiliates, and their respective officers, directors and employees from and against any and all liabilities, claims, costs and damages, (including legal fees and disbursements in connection therewith and interest chargeable thereon) result from any breach of this Terms of Use, Privacy Policy and other policies, or your violation of any law, rules or regulations or the rights of a third party

GOVERNING LAW

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in India.

GENERAL TERMS & CONDITIONS

We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the Website and it shall be your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions.

 

YOUR INFORMATION

PERSONAL INFORMATION

We collect personally identifiable information that you may voluntarily provide on online forums, which may include user details, feedbacks, comments, online surveys etc. This aforementioned personally identifiable information (Personal Information) collected on our Website can include your name, company name, address, telephone number, email addresses.

All required information is service dependent and we may use the above said user information to, maintain, protect, and improve our services (including advertising services) and for developing new services.

NECESSARY INFORMATION

Please note that we only store necessary information required to make a purchase through our Website and we take care not to disclose your Personal Information to any third party without your consent. During the time of signing up, you have the option of opting in for our newsletters, future offers etc. Signing up for this service would entitle us to save your Personal Information for the intended purposes only.

ONLINE PAYMENT

If you chose to pay online through various methods allowed by our Website, we assure you that we do not save any information related to your credit/debit cards or passwords. All the information you provide is processed through a secure server.

USING THE WEBSITE

1. Products and services displayed on the Website do not constitute an offer to sell. Orders placed by you are offers to purchase particular product under these Terms and Conditions at the price specified (including delivery and other charges).

2. We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received.

3. You agree not to access the Website through any other interface than provided by us to you.

4. You agree that your use of the Website is a limited license granted by us. We reserve a right to discontinue your account without providing you any reason thereof.

5. You agree that you are solely responsible for your account details and to keep your password secure. If you suspect any misuse through your account, you are required to inform us in writing immediately.

PRIVACY POLICY

Our Privacy Policy has been presented in detail on our Website. Please review our Privacy Policy before signing up for using our Website. Our Privacy Policy would allow you to fully understand our practices.

PRICES

All Prices declared on the Website are exclusive of taxes. Please verify the total payable amount during checkout before placing the order. Our prices are liable to change anytime without notifying you. You shall be responsible for full payment of the order received by you. All charges payable shall be displayed on the Website, no extra charges would be application for these services.

PAYMENT

You are allowed to choose between various payments options while placing an order on the Website. You agree to use your own debit/credit card or bank details for transaction. We would not be responsible for misuse of your card if all the security checks are verified. You agree that the methods of payment may be updated from time to time on the Website. You agree to review the same and use our Website and suitable payment option accordingly.

LICENSE

You agree that your usage of the Website is a limited license to place an order using the Website. This license is to access the Website for personal use. You are not authorized to modify or download any portion of the Website without written consent of us. You do not have commercial license to use this Website. No part of this Website shall be used by you for any commercial purpose without written consent from us.

INTELLECTUAL PROPERTY RIGHTS

We, our logo and content displayed on our Website is exclusive intellectual property of ours. We have copyright over its unique software and compilation used in working of this Website. You shall not reproduce any portion of the Website for any use, whether commercial or personal, without express written consent from us.

Refunds & Cancellations

By making a purchase or accessing the Website of Bharti Foods (“Seller”), you agree to the following Terms and Conditions. It is your own responsibility to ensure that you are fully aware of all of these Terms and Conditions when making a purchase on www.bhartifoods.co.in(“Website”).

DELIVERY OF YOUR ORDER

The logistics of delivery shall be handled by us either directly or through our delivery partners. At the time of confirming an order, an estimated time of delivery depending on your location would also be shared with you along with a contact number for tracking status of your order. Please note that we work our best to ensure that you receive your order as fast as we can but sometimes due to external factors like traffic, strikes, lockdoens etc., your order might take a while longer.

CANCELLATION AND CHANGES

Please note that all orders shall be considered confirmed unless you cancel the order before it is dispatched to you. You need to call us in order to cancel your order or to change your order before its dispatch. There are no cancellation charges if you cancel your order in the given timelines. Orders once shipped cannot be cancelled and no refund will be processed in such cases. All the communications will be shared with you on your registered mobile number or email id.

COMPLAINTS , REFUND & REPLACEMENT

You can contact us at the phone number provided to you while placing the specific order or email us at with complete details of the complaint encountered by you. We shall try to fix the issue amicably.

However, if there is any legal dispute, then such dispute shall be handled by a sole arbitrator appointed by the Seller. The language of Arbitration shall be English only and the location shall be Mathura.

Please Note

Refund/Replacement requests will be considered only if the request is made to the Bharti Foods customer care executive within 24 hours of receiving delivery of the item. The reasons for cancellation/refund could be an incorrect item was shipped, or the product has gone bad. It is the responsibility of the customer to provide adequate information (including photographs) to help Bharti Foods team to take a decision. There will be no refund if the taste of the product is not to the customer’s liking or if the customer thinks it is not good enough as long as the product is within expiry date.

For product replacements, the customer will be shipped a new packet of the same product. In case the same product is not available, an equivalent product will be shipped after discussion with the customer.

We will usually process refunds within 2-3 business days after a refund request is approved. Then, the Payment Gateway partner takes about 7-10 business days to process the refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Product will not be liable for refund if –

• Incomplete/ Incorrect address or incorrect contact number is furnished by the customer.

• Wrong order is placed by the customer.

• If recipient refuses to accept the order.